FAQ

Funding

Can I get financial help with childcare costs?

Yes, financial help towards childcare costs are available for UK students with registered childcare costs.

Can Student Services help me find a Childcare provider?

Finding a suitable childcare provider is ultimately the parent’s responsibility.
The Western Health and Social Care Trust, Early Years Services, maintain a register of approved childcare providers.
A copy of WHSCT Day Care directory/register is available in Student Services and Students are welcome to lift a copy.

What if my child minder is not registered?

If the child minder is not registered with the WHSCT (for whatever reason) they will not be eligible for payment from any of the statutory awarding bodies.

My relative is registered with the WHSCT can they provide the Childcare.

Sometimes, it depends on relationship with child and where the child normally resides.
The awarding body will determine if the Childcare is suitable.

Who should I apply to for Help with childcare costs?

There are basically three funding avenues depending on age and course level, please see additional questions below.

I am under 20 years of age at the 1st September 2015

You should apply to the CARE to LEARN scheme.
Forms are available from Student Services.

I am over 20 years of age at the 1st of September 2015 and studying a FE course.

Apply for the Childcare grant from Studentfinanceni.
Apply as part of the FE Award application.

I am over 20 years of age at the 1st of September 2015 and studying a FE course. But I have missed the closeing date for the FE Award

You can apply to the Hardship Fund at the NWRC for help with childcare costs.
Forms available from Student Services .

I am over 20 and study a HE course

Apply for the Childcare grant from Studentfinanceni apply by selecting the correct options within the PN1 application from.

I don’t qualify for any of the funding listed above! Is there anything else available?

Yes, there are other community based organisations that could help, especially for part time courses.
Students could check with community organisations such as Gingerbreadni, Surestart, Women Centre and community centres.

Our Baby is due during the course? Is it too late to apply for help with childcare costs?

No you can apply after the Start date of the course.

I am in receipt of the Childcare element of working tax credit can I still apply for Help with childcare costs

You cannot receive any Childcare support from Studentfinanceni or Care to Learn if you or your husband, wife or partner receives the childcare element of Working Tax Credit from Revenue & Customs.

What is EMA?

EMA is an attendance based means tested payment of £30 per week, made every 2 weeks to eligible 16-19 year old students.

Who can apply for EMA?

UK residents who are aged between 16-19, and who are studying a full time course with minimum 15 hours per week.

What are the household thresholds, to be eligible?

There have been new changes implemented this year, so if your household income is less than £20,500 then you would be eligible for £30 per week.
If your parents have another dependent other than you at home, and they receive child benefit for them, then the household threshold changes to £22,500, and you could also receive £30 per week.
If you don’t meet the above then unfortunately you may not be eligible for anything.

How do I get an EMA bonus?

Two bonus payments.
One in January and one in June.
You must meet all the objectives of your Learning Agreement be up to date with all your coursework and be progressing well in order to be eligible.

I received EMA at school last year, do I need to re apply?

No, you do not need to reapply, all you need to do is contact the EMA Helpline on 0300 200 7089 and let them know that you will be attending the NWRC instead of your school.
They will then update your details on the EMA system which will filter through to the NWRC.

How do I apply for EMA?

You need to complete an EMA form as soon as possible.
You can pick one up from your School or call into Student Services to pick one up.

When is the deadline to apply for EMA?

You should submit your application before the end of September 2015.
If you submit an application after this date you will not have your money backdated to the start of September so its important that you apply as early as possible so you don’t miss out on any funding.

How do I activate my EMA payments at the college?

You should complete your Learning Agreement with your tutor, and send a copy to the EMA administrator in Student Services, along with photographic ID.
You will not receive any EMA payments until both the Learning Agreement and ID have been provided.

What if I have no photographic ID?

You can provide your Birth Certificate for copying, or a copy of your EMA award letter.
All students will be issued with a student card from the College at the beginning of the year which is also acceptable.

What is a Learning Agreement?

A Learning Agreement is a document which you must sign in order to activate your EMA payments.
It is split into 2 parts, part 1 and part 2.
Part 1 outlines the general College rules and regulations which students must adhere to.
Part 2 is a review of each student’s progress from September to December and is the basis for the January bonus.

Were can I find a copy of a Learning Agreement?

You will be able to access this via the NWRC Student Portal from September.

Is there an attendance requirement?

As EMA is an attendance allowance, there is a strict 100% weekly attendance requirement which includes Essential Skills classes.
If you miss even an hour of your class within a week, you could lose your entire weekly entitlement.

Is there any exceptions to the strict 100% attendance requirement?

Students are permitted Authorised Absences (AA).
You must discuss your absences with your tutor, who determines if it is authorised or not.

Can I view my own attendance register online?

Yes you can see your own register online, you should keep an eye on your register each week to ensure you have been marked in correctly for each class.
If you notice any errors you should speak to your tutor immediately as this may impact on your EMA payment for that week.

I am starting a full time Further Education course in September, what funding is available?

If you are over 19 on the 1st July 2015 then you may be eligible for a Further Education Award which is a means-tested non repayable grant that pays up to £2,092 for students living away from home, or up to £1,674 for students living at home.
The amount you get depends on your household income.
You should apply before the 30th June in order to be guaranteed funding.
For application forms and details on the income thresholds then visit http://www.
welbni.
org/index.
cfm/do/StudFin

What does ‘living at home mean’?

Living at home means living with parents, regardless of age.
Students who live away from their parental home will be eligible for the higher rate of grant, if they fall into the relevant household thresholds.

What courses qualify for the FE Award?

The Further Education course must appear on the Qualification & Credit Framework (QCF) and be at least one year in duration.
Our Access courses also qualify.

Can you get any student loans when studying a Further Education course?

Unfortunately not, students may only apply for the FE Award or EMA.

How often is the FE Award paid?

This is normally paid in 3 instalments throughout the year, one in September, one after Christmas and one after Easter, once an attendance check is carried out by Student Services staff.

How am I paid the FE Award?

Students are paid via cheque, which you can collect from Student Services.
You must provide valid photographic ID and you must also sign for receipt of your payment.

What if I have received the FE Award then leave my course?

If you leave your course, you must inform Studentfinanceni immediately.
You must also inform your tutor so they can withdraw you from the register and also inform Student Services.
Students who leave mid-way through their course, may be expected to repay part of their grant.

Is there a minimum attendance requirement?

You must have over 80% attendance each term to receive your grant.
If your attendance drops between 60-79% your funding may be reduced.
If your attendance drops below 60% then your FE Award payments may stop, unless you have medical evidence to support your absence.

What if I’m repeating?

Awards are not normally made to applicants who are repeating a year of a course of study unless medical or other mitigating circumstances contributed to the need to repeat the year.
Students will have to provide evidence of such circumstances to studentfinanceni when applying.

I have already started/completed a higher or equivalent level course, will this have any impact on my application for funding?

Potentially yes, studentfinanceni normally only fund students who are academically progressing each year.
If you have completed or even started a higher or equivalent level qualification then this may rule you out of any funding at FE level.
You should contact studentfinanceni directly on 028 82254546 or contact our Student Services department within NWRC.

What if I need to query my FE Award application?

You should contact studentfinanceni on 028 82 254546 in the first instance , if you are still unsure then they should contact Student Services.

I am starting a part time Further Education course, what funding is available?

There is a grant of up to £265 for books and materials and a fees grant of up to £465 available for part time students.
To apply you should complete a Part Time Further Education Award Form, you may pick up an application form from Student Services, deadline is 28th September.

I have paid my part time fees to the college, and have been accepted for the PT FE award, how can I claim these back?

You should bring a copy of your FE award confirmation letter to our Finance Dept, who will arrange a refund of your fees.
The £265 books & stationery grant will be paid directly into your bank account.

Where can I find additional information on Further Education funding?

You can visit the WELB website on http://www.
welbni.
org/index.
cfm/do/StudFin 

What childcare is available to me?

Further information can be found on our FAQ childcare section.

I have applied for a Further Education course. Will I have to pay for support?

No, if the Learning Support Team determine you are eligible for support the College will provide this support.
Support will be funded through the appropriate government body.

What is the Hardship Fund?

The Hardship Fund (Discretionary) is provided by DEL, to assist those learners experiencing exceptional financial difficulty as a result of the costs associated with learning.

How can I apply?

The Hardship Fund (Discretionary) is provided by DEL, to assist those learners experiencing exceptional financial difficulty as a result of the costs associated with learning.

What age do I need to be?

Students must be at least 18 or attain the age of 18 during the academic year, before they can apply.

Who is eligible to apply?

Full time and part time students; UK Residents (3 years); Part time EU students (fees only).

How do I determine if I am dependent or independent?

Dependant Students – will be means tested on their parent’s income if Under 25, Living at home with parents, have supported themselves for 3 years or more, are independent, over 25, married/living with partner, are a parent.

What evidence do I need for the Hardship fund application?

Photographic ID must be provided; documentary evidence of all household income must be provided for each figure entered on the form, including a current bank statement from you the student.
The frequency of each payment should also be indicated e.
g.
weekly/ fortnightly/ monthly.
It is important that evidence documents show the name of the person to whom it belongs, and is dated within the last 6 months.

What help can I get?

If eligible, students may get help with fees, travel, student accommodation, childcare, books and equipment.
The level of funding will be based on the household income levels.
Eligible students could get a weekly payment of £10 and £45 per week.

What types of courses are eligible?

Students should be enrolled on a full-time or part-time nationally accredited professional and technical course, entry level 1 to level 6.

How many hours per week must the course be?

Courses must be at least 4 hours per week.
Course hours can include time on a work / course placement if it is a compulsory part of the course.

What if I am in receipt of another training allowance?

The Hardship Fund is not available to students on a course that attracts a training allowance such as Training for Success, European Funded Projects, Steps 2 Success, Apprenticeships NI, other publicly funded programmes or full cost recovery courses.

Can I apply for funding for more than one course?

No – Students can only apply for funding for one course per academic year.

If I am already getting a Grant – can they also apply to the Hardship Fund?

Students already in receipt of an FE Award can in exceptional circumstances apply to the Hardship Fund depending upon their financial needs.
Students in receipt of an Education and Maintenance Allowance (EMA) can receive assistance with travel costs from the Hardship Fund, if they are not within the age range to apply for a bus pass.
They can also apply for Help with course materials 

I applied for the maximum maintenance loan and grant available for my HE course, can they still apply?

Yes, students must avail of all other methods of funding including loans/grants prior to applying for the Hardship Fund.

Can I get assistance with childcare cost through the Hardship Fund?

Yes, students can get assistance with the cost of registered childcare through the Hardship Funds.
Students may not be eligible for support via the Hardship Fund, if alternative sources of funding are still available.

How long does it take for a form to be processed?

Provided all evidence is presented – applications are usually processed within 4 weeks.

How can I check the progress of my application?

Students will be given an ‘Application Number’.
Students can track the progress of their application through the On-line Tracker, which is accessible from the Student Portal.
See ‘My Stuff’.

Do payments affect benefits?

Payments may affect students’ entitlements to social security benefits.
Students should check this with their Benefit Office and/or Housing Executive, or drop into Student Services.

What if I am repeating?

The Hardship Fund is not available to students who are repeating courses/modules.

What if, I am not progressing, and have studied the equivalent level course before?

Support is only available to students whose course is part of their educational progression e.
g.
progressing from Level 2 to Level 3, Level 4, HND, Degree etc.
However exceptional cases will be reviewed, so students should still apply.

Can I get assistance with transport if I don’t have a bus pass?

Funding is usually based on actual public transport costs, at least one ticket should be provided.
However if it’s cheaper for the student to travel by car, then a mileage rate will be applied and paid to the student.

How often is the Hardship Fund paid to students?

Students are paid every 4-6 week, in arrears.
However emergency payments can be made to students who demonstrate severe financial hardship.

Is there a minimum attendance requirement?

To receive full financial assistance from the Hardship Fund eligible students must have achieved 80% attendance.
Students with attendance between 60 – 80% will have their payments reduced.
Students with attendance below 60% will have their payments suspended until their attendance improves.
For this reason it is important that e-registers are marked in a timely manner.

How does Student Services check attendance?

There are 3 termly checks.
Electronic registers are used, where possible, to verify a student’s attendance.
However if a register isn’t fully marked, Student Services may write to each co-ordinator to verify attendance.

What if I have a problem accessing my register?

Register problems – Log error on IT Helpdesk under MIS NB – Student Services staff cannot access or change registers.

What if I leave my course?

Payments are conditional on satisfactory attendance and students could be asked to repay money awarded if they abandon their course.

I got turned down from the Hardship Fund, can I appeal?

Yes – if they are dissatisfied with the outcome of their application they may lodge an appeal with the Hardship Fund Panel by means of the appropriate Appeals form obtainable from Student Services.
The panel’s decision will be final on any appeals made.

What is the deadline to apply?

Deadlines will be made available from September 2015

What financial support is available to HE students?

Full time Students may apply for a means tested non repayable Higher Education maintenance grant which pays up to £3,475 per year.
Students may also apply for a student loan for maintenance and a tuition fee loan to cover the cost of the students’ fees 

What are the household thresholds, to be eligible for the maintenance grant?

If your household income is less than £19,204, then you may be eligible for the full maintenance grant of £3,475 per year.
If your household income is between £19,204 and £41,065, then you may receive a partial grant which studentfinanceni will calculate.
If your household income is greater than £41,065, then you would not be eligible for a grant 

How much of a student loan would I be eligible for?

The amount of maintenance loan you get depends on how much of a grant you are entitled too.
The more of a maintenance grant you receive, then the less of a maintenance loan you would get and vice versa.
For a full breakdown on allocations please visit the studentfinanceni guide to financial support for full time students in higher education by clicking here 

When will I have to repay my loans?

You will only have to repay the student loans, when you start working and earning a salary of over £17,335 per year.
Studentfinanceni track you via your National Insurance number so deductions are automatically made at 9% of your earnings over this amount.
So someone earning £21,000 would repay £30 per week month.

Are there any other grants which HE students can avail of?

Students who have a partner who is financially dependent on them could receive a non-repayable Adult Dependents’ grant of up to £2,695 per year.
Students with dependent children could receive a non-repayable Parents Learning Allowance grant of up to £1,538 per year.

What support is available to help me pay my tuition fees?

You have the option to take up a tuition fee loan to cover the cost of your fees.
As it’s a loan it will also be repayable along with the maintenance loan.
If you take up the tuition fee loan then this will be paid directly to the college.

Are the student loans compulsory? Do I have to take them?

No, student loans are optional.
You can chose to take the tuition fee loan only or the maintenance loan only, or you may decide to just avail of the grant which is non-repayable 

How often is the HE maintenance grant/maintenance loan paid?

Payments are made directly to the student’s bank account, three times a year.
Once they start in September, one after Christmas and one after Easter.

What if I only decide during the course year that I would like to avail of the loans?

You may choose to only take a maintenance grant initially.
If you are then faced with financial difficulty during the year, you can then apply for the maintenance/tuition fee loan.
You must apply no later than nine months after the first day of the academic year.

What if I decide to leave the course in the middle of the year?

If you leave your course throughout the year, you may be expected to repay part of your grant to SFNI.
This may also affect your entitlement to future funding, and you should seek additional information from Student Services.
It is your responsibility to inform SFNI as soon as possible if you leave your course.

I have already started/completed a higher or equivalent level course, will this have any impact on my application for funding?

Potentially yes, studentfinanceni normally only fund students who are academically progressing each year.
If you have completed or even started a higher or equivalent level qualification then this may rule you out of any funding at HE level.
You should contact studentfinanceni directly on 0300 100 0077 or contact Student Services within NWRC.

What if I am repeating?

Grants are not normally made to applicants who are repeating unless medical or other mitigating circumstances contributed to the need to repeat the year.
You will have to provide evidence of such circumstances.
You may be able to still avail of a maintenance loan only, but you should seek further information from Studentfinanceni.

How do I apply?

Students should complete a PN1 form, available from Student Services or by downloading from here.
Students can also apply online through the www.
studentfinanceni.
co.
uk website.
This form covers all grants/loans mentioned.
Application forms should be sent to your local Education Authority

Who do I contact if I have a query about my application

You should contact studentfinanceni on 0300 100 0077 in the first instance, if you are still unsure then you should drop into Student Services.

When is the deadline?

New students should apply before the 12th April in order to be guaranteed funding at the start of your course in September, for continuing students, the deadline is the 14th June.

What is the alternative if I miss the deadline?

If you miss the advised deadline above, you can still apply.
Application forms for HE funding (only FT HE funding) will be accepted right up until 9 months after the start date of the course, which is the end of May 2016.

I am starting a part time HE course, what help is available?

You may apply for a fee grant of up to £1230 to assist with the cost of fees, and a course grant of £265 for books and materials.
Like all grants this will be subject to means testing.
You should complete a PTG1 form, which is available from Student Services in August.

How do I apply for grant/loan?

Students should complete a PN1 form, available from Student Services or by downloading from the College web.
Students can also apply online through the www.
studentfinanceni.
co.
uk website.
This form covers all grants/loans mentioned.
Application forms should be sent to Student Finance NI, Higher Education Section, 1 Hospital Road, Omagh, BT79 OAW.

I am applying for Higher Education and I am from Northern Ireland. How can I access support?

Students can apply for Disabled Student Allowance from their local funding body (education library board or equivalent).

How can I apply for Disabled Student Allowance?

The learning support centre can advise on the DSA process.
Early application is essential.
An Application form can be downloaded at http://www.
studentfinanceni.
co.
uk/pls/portal/docs/PAGE/NPIPG001/NPIPS001/NPIPS008/SFNI%20DSA1%20SLIMLINE%20FORM.
PDF

I am applying for Higher Education and I am from Southern Ireland. How can I access support?

Students can access support by applying to the ‘fund for students with disabilities.
’ Students can check for eligibility to apply to the ‘Fund for Students with Disabilities’ at: http://www.
studentfinance.
ie/mp7575/fund-for-students-with-disabilities/index.
html

I have applied for a Higher Education course. Will I have to pay for support?

In some cases for HE students, an additional cost may be incurred: students should contact the College student finance for advice on meeting these costs.

Other Questions

What is the role of the Learning Link?

The Learning Link plays a key role in ensuring that all students with disabilities or learning difficulties receive support and help to integrate fully into College life and progress in their chosen course.

As a student with a disability where can I find additional needs advice and guidance?

Resources are available online through Moodle under ‘Student Area > Learning Link’ and through the Student Portal under ”Student Support > Learning Link”.
Students can also email learninglink@nwrc.
ac.
uk, call, or drop in at the office during opening times.

What should I do if I have a disability/specific learning difficulty?

You should contact the Learning Support Centre by downloading and completing a ‘Self-Referral Form’, or complete the Learning Support Section on your NWRC Enrolment form, or speak to your tutor who can refer you to our service via the ‘Learning Support Referral Form’.

Do I need to provide evidence to the College when applying for Learning Support?

Yes, all students requesting additional support due to a disability (including dyslexia) must supply relevant and appropriate evidence to the College with diagnosis and details of specific difficulties before support can be offered.

How is support organised for students with disabilities/ learning difficulties?

The two College Learning Link Centres in Strand Road and Limavady assess students and coordinate the provision of support throughout the College.
Our Strabane campus is also visited and supported on a regular basis.

I received extra time in exams at my previous school. Will this support carry on at the North West Regional College?

Alternative exam arrangements such as extra time, a scribe, and the use of a computer can be facilitated as deemed appropriate.
You will need to book an appointment with the Learning Link to discuss your needs, and bring a copy of supporting evidence.

Do I need to contact the Learning Link if I have a physical disability/learning difficulty and don’t want additional support?

No, if you do not want to avail of additional support you don’t have to, although it is strongly recommended that you do, so that your needs can be fully supported by the College.

Will my support continue if I return to the College the following year?

Once you are registered with the Learning Link while studying a FE course, your support will continue.
If you decide to progress from a FE course to a HE course, support must be applied for through the appropriate Education Authority.

If I have already registered with the Learning Link, and my additional needs change throughout the year, what should I do?

If you’re additional needs change throughout the year please communicate these to the Learning Link as soon as possible so that suitable adjustments to support can be arranged for you.

If I change course will my support change?

There may be changes made to the support available to students depending on what they decide to study.
If a student progresses from a F.
E to a H.
E course the support will also change.
Please see questions on how to access support for Higher Education.

If I have a condition which may endanger my safety, what steps does the College take?

The Learning Link will request a Care Plan from the student which will be carried out by their GP, and if necessary a ‘Personal Emergency Evacuation Plan’ will be drawn up by the College Health and Safety Officer.
All staff in contact with you will receive a copy which will provide details on the correct steps to take in the event of an emergency.

I think I have dyslexia however I have not been formally assessed and have never received extra support in an educational setting. Can I be assessed for dyslexia at the Learning Link?

No, the Learning Link is not an independent assessment centre.
You can receive information on how and where you can be formally assessed for dyslexia from the Learning Link.
Screening tests are available for students over 21, contact the Learning Link for advice.

I have a medical condition which will require time off College; can extra support be facilitated by the Learning Support Centre?

It is the responsibility of your School to provide extra tuition for you if you have been absent from College, or behind in your work.
In some cases extra support can be facilitated in the form of ‘study skills,’ however this is not tuition.

What support areas can the College offer me through the Learning Link?

Subject to an assessment by a member of the Learning Link Team, possible support areas include mobility, speech, vision, hearing, dyslexia and mental health.

What type of support does the Learning Link offer?

We offer support and advice on human support workers, support for sensory needs, alternative exam arrangements, study skills support sessions, specialist equipment, advice and support regarding access to College facilities and services, and assistance for HE students applying for additional support.

How is support organised for students with disabilities/ learning difficulties?

The two College Learning Support Centres in Strand Rd and Limavady assess students and coordinate the provision of support throughout the College.
Our Strabane campus is also visited and supported on a regular basis.

If I have a condition which may endanger my safety, what steps does the College take?

The learning Support Centre will arrange a risk assessment which will be carried out by the Health and Safety Officer, and all staff in contact with you will receive a copy which will provide details on the correct steps to take in the event of an emergency.

Can support be organised through the Learning Link if I am registered on a training programme such as TFS or AppNI?

Yes, although the support received will be organised through their department rather than through the Learning Link, but ultimately they will receive the same level of support as a student on a mainstream course.

Must I attend ‘Drop In/Study Skills’ support if I am eligible and timetabled for this type of support?

No, Drop In or Study Skills support is in place to encourage and assist the learning process, but it is not a compulsory requirement.
However while you cannot be forced to attend, it is recommended that they avail of the support.

If I have a Support Worker in class, will this Support Worker accompany me on placements?

Every individual case is different as a Support Worker’s role can vary depending on the additional need.
In most instances the Support Worker will not need to accompany a student on placement.

If I require only exam provision do I need to register with the Learning Link?

Yes.
Support must be organised directly through the Learning Link, who will require evidence of the student’s difficulty.

Can support be organised through the Learning Support Centre if I am registered on a training programme such as TFS or AppNI?

Yes, although the support they receive will be organised through their department rather than through the Learning Support Centre, but ultimately they will receive the same level of support as a student on a mainstream course.

If I change course will my support change?

There may be changes made to the support available to students depending on what they decide to study.
If a student progresses from a FE to a HE course the support will also change.
Please see question on how to access support for Higher Education.

How can I contact the Learning Support Centre in the Limavady Campus?

Email: sarah.
turner@nwrc.
ac.
uk 

Do I need to contact the Learning Support Centre if I have a physical disability/learning difficulty and don’t want additional support?

No, if you do not want to avail of additional support you don’t have to, although it is strongly recommended that you do, so that your needs can be fully supported by the College.

If I have declined Drop In/Study Skills support, can I avail of it later in the year?

Yes, it is understandable that you may require extra support at different periods of the academic year.
You can contact the Learning Link to re-join a Study Skills group.

Is it possible to decline additional support throughout the year?

Yes, if you feel that you no longer want to avail of additional support then you should contact the Learning Link to discuss.

If I do not meet the entry requirements for the course I wish to study, can I be facilitated onto the course due to a disability/learning difficulty?

It is recommended that all students have met the criteria outlined by each course as the demands of the course require a specific level of achievement from the outset.
Students should contact Careers for advice on suitable courses .

Where is the Learning Support Centre in the Strand Rd Campus located?

Learning Support Centre, Strand Road Campus, Room C267, Tower Building, BT48 7AL 

If there is a change in a condition which could endanger my safety, what steps should I take?

The Risk Assessment is a live document, so it is the responsibility of all staff in contact with the student to up-date the Learning Support Centre of any changes in condition which could affect your safety, so that the risk-assessment can be re-circulated.

What should I do if I no longer want ”Drop In/Study Skills” support?

If you do not wish to avail of this support it is essential that you cancel your study skills support with us at the Learning Support Centre.

How can I apply for Disabled Student Allowance (DSA)?

The Learning Link can advise on the DSA process.
Early application is essential.
Application forms can be downloaded from www.
studentfinanceni.
co.
uk.

I am applying for Higher Education and I am from Southern Ireland. How can I access support?

Students from ROI and in Higher Education (Level 4+) can check for eligibility to apply to the ‘Fund for Students with Disabilities’ at: www.
studentfinance.
ie

If I require only exam provision do I need to register with Learning Support?

No, this support can be organised directly through the Exams Department, who will require evidence of the student’s difficulty.

What is the Learning Link opening hours?

Learning Support Centre, Main Street, Limavady Campus, BT49 0EX 

Where are the Learning Link centres based and how can I make contact?

North West Regional College Learning Link Rm C165, Strand Road Derry~Londonderry BT48 7AL North West Regional College Learning Link Main Street Limavady BT49 0EX Tel:02871276024
Email:LearningLink@nwrc.
ac.
uk

What are the library opening hours?

Opening hours are available on the Library Guide page on Moodle. Please note that times differ in and out-of term and when night classes are not running.
Please visit this link for details http://www.nwrc.ac.uk/im_at_school/student_services_support/library.html

How do I contact the library?

email library@nwrc.
ac.
uk ; Tel : Northland 02871276127 ; Limavady 02871278782 ; Strabane 02871278824.

How do I register with the library?

All full-time students receive a student ID card which acts as their library card.
Part-time students can opt to pay £5 for a student ID card or they can get a library only ID card which is free of charge and is available from the library on production of a college receipt or letter of acceptance.

How many books can I borrow?

You can have 4 library books on loan at any time.

How long can I borrow books for?

Books are Standard Loan (3 weeks); 1 Week Loan ; or Use in Library Only / Reference.
Books can be renewed twice, unless reserved by another reader.

What happens if I return books late?

Fines are charged at 5p per day for Standard Loan books and 25p per day for 1 Week Loan books up to a maximum of £5.
After 15 days or a £5 fine has been accrued students have their college IT network account disabled until all books are returned and charges paid.

What happens if I lose a book?

Library policy is that lost books are paid for by students.
Please note that you are responsible for all books borrowed with your card and so you should be cautious of passing on books to others.

Can books be reserved?

You can reserve any book which is out on loan by asking at any of our library sites.

Can I borrow a book from a different campus?

Books can be borrowed between NWRC campuses on request.

Can I borrow a book if I have forgotten my card?

No – you need to have your student ID card or library card in order to borrow books.

How can I search for books?

There is an enquiry screen in both the Northland & Limavady libraries where the library catalogue can be searched.
This is also available on any PC in the college via the Library Guide on Moodle.
Books are arranged by the Dewey Decimal System i.
e.
001-999.
Library staff are always on hand to help you find what you need.

Are there journals available?

The library subscribes to a number of printed journals – 50+ in Northland; 20 + in Limavady.

Which newspapers does the library take?

Strand Road = Guardian ; North West Telegraph ; Derry Journal ; Limavady = The Times ; Belfast Telegraph 

Are there any electronic resources available?

An increasing amount of information is available electronically / online.
You have access to 2 collections of e-books – JISC/Ebrary and MyiLibrary.
We also subscribe to a number of databases and journals.

Can I access electronic resources from home?

Yes – follow the instructions as per Library Guide.
Please contact library staff if you have any difficulty.

Is there a photocopier I can use?

There is a photocopier for student use in both Northland & Limavady libraries.
A card can be purchased for £2.
50 for 50 credits.
Alternatively single sheets can be copied at 10p per page.

Do I have access to a printer?

Yes there is a networked printer in all 3 library sites.

What about colour printing?

There is a colour printer in both Northland and Limavady.
Print-outs are charged at 40p per page.

What other services are available?

Assignment binding = £1.
Laminating = 50p per sheet.

What IT facilities are available?

There are 47 PCs in Northland Library ; 6 in Limavady ; 15 in Strabane.
In addition there are 150 PCs in the LRC in Tower Building, Strand Road.

Can I book PCs for a particular time?

No – these are open access therefore cannot be booked.
You should not lock these machines or leave them unattended for more than a few minutes.
Library staff will make them available to others.

Do I get an induction tour at the beginning of the year?

Library staff offer library tours to new student groups at the beginning of each academic year – your tutor will arrange a time for your class.
The tours last 15-20 minutes and give a brief introduction to the library’s resources, facilities and services.
Your tutor may also arrange an e-resource demonstration.

Can I have access to other libraries?

The college library is a member of the LISC Inspire scheme which allows you to access other local libraries, including Magee.

What procedures are in place for students on University of Ulster courses?

Information available here.
http://library.ulster.ac.uk/associatestudents/

What do I do if I want to make a complaint about the library?

Comment cards are available at all library sites.

How can I recommend the College to others, or support College Promotions?

It is possible that comments & photographs with regard to the promotion of the College and its courses may be used in a range of media including prospectus, course leaflets, newspapers, college notice boards and electronic media, including websites.
If you would like to be involved in this promotional activity by providing your thoughts on your College experience with accompanying photographs, please contact the College Marketing & PR team – email: marketing@nwrc.ac.uk or tel 028 7127 6022.

I live in Donegal/EU, How much will the course cost?

The College does not charge full time Further Education (FE) students course fees to EU residents (Awarding bodies may charge Registration/Exam Fees).
.

I am studying a Higher Education course?

EU students will be charged Higher Education course fees at the same rate as NI Students.
Fortunately you can apply for a tuition fee loan, just like students in NI.
You should complete a EU14N form available from Student Services.

I am from the ROI can I get help with transport costs?

No financial assistance towards student transport costs is available to ROI students studying HE/FE courses in N.
Ireland.
However College Training For Success (TfS) courses do offer assistance with travel costs for all student participants.
In addition most of the local bus companies issue discounted student tickets.
HE Students may get a grant which of course they could use towards Transport costs.

I am from the ROI get help towards accommodation costs?

There is no funding package specifically for accommodation costs within Student Finance North or South.
In the past some ROI FE Students under the age of 19 at the start of their course have qualified for Housing Benefit in NI.
This is a welfare benefit beyond the remit of Student Finance which the Students should pursue independently.

I am from the ROI but my parents work in the North can I get EMA?

Only if you have lived in NI for 3 years before the Start date of the course.

I am from the ROI can I apply to the Hardship Funds?

Yes, but only for assistance with part time Fees.

I heard about the “Back to Education Scheme” what is it?

Basically it’s a welfare benefit in the ROI.
Individuals returning to education who are currently in receipt of Welfare benefits can swap from their existing benefit to the “Back to education Allowance” It is not straight forward and potential applicants should consult with Citizens Information Board or Social Welfare office in the South.

I am starting a full time Higher Education course. Can I get a grant?

Yes, a Higher Education grant for living costs is available to HE students.
The amount you receive depends on where you live in relation to the College and household income.
The application process is online and Students should apply via www.
studentfinance.
ie 

Can part time FE students get any help?

Part time ROI Students under EU legislation can avail of the same financial package as “home” Students for Fee payment only.
FE Students studying more than 8hours per week can apply for a Fee grant of up to £465.

How do FE students apply?

Students can apply for a part time FE Award.
Application forms are available from Student Services or by clicking here.
Closing Date for applications is 30th September.

Can part time HE students get any help?

HE Students can apply for a Fee grant only, of up to £1230, depending on intensity of study.

How do HE students apply?

Students should complete a EUPTG1, available from Student Services from late August.

Additional information may be obtained from

http://www.studentfinance.ie/mp7238/frequently-asked-questions/index.html

What is Counselling about?

Counselling takes place between a professional helper (Counsellor) and somebody who can benefit from insight into how they might differently manage those issues which are causing them concern.
It involves talking, listening, questioning and challenging.

Do Counsellors solve my problems?

No – but Counsellors will work with you so that you can gain further insight into your issues and how they might be differently managed.

How confidential is Counselling?

Confidentiality is highly and professionally respected and adhered to.
There are a small number of circumstances where confidentiality cannot be maintained.
These include where the safety of the individual or others is at risk.
Issues about confidentiality and other aspects of counselling will be discussed in the initial counselling contracting process.
This is essentially an agreement between the student and the Counsellor.

Will attendance at Counselling be discussed with course staff?

No.

Does Counselling work?

Research conducted by the British Association of Counselling and Psychotherapy into the usefulness of counselling in Universities and Colleges of Further and Higher Education evidences the positive impact of student counselling on retention and academic achievement.
Locally; students who attended counselling have provided positive feedback as to its usefulness to them.

Is there something really different about me if I need to attend Counselling?

No – at some point during most peoples lives it is really helpful to have quality time to discuss, reflect on and gain insight into those issues which perhaps suddenly, negatively impact us.
Over the years many have taken this opportunity – worked at the issue and moved on.
It remains more profitable to talk in confidence than suffer in silence.

How do I access the College Student Counselling Service?

Drop into any of the College”s Student Services offices and ask for an appointment or e-mail counselling@nwrc.
ac.
uk.
You will be contacted by a member of the Student Counselling Service within twelve hours.

When does term start?

Full-time College usually starts the first week in September although certain courses may differ and this will be confirmed in your letter from the College.

What time does College start?

You are expected to arrive by 9.
00 am at the building designated in your letter.

Do students get an Induction?

All full-time students receive an induction in their first week.

What does Induction cover?

* How student Services can help you * Campus information * Library * Learning Support * Advice and Information on Careers * Finance and EMA * How to join the Student Union and how to become a Student Representative * Learning Support * Listening Ear and Counselling Service * Student Welfare.

Do we have to bring anything with us?

You are expected to have pen and paper for notes, some money for lunch and you will be informed by your Course Tutor what you need for the rest of the week.

Where do I catch a bus?

Contact your local Translink Office for pick-up points, prices etc.

Where can I find the procedure for making a complaint?

You can access the Complaints Policy on the ‘A-Z’ of the Student Portal under ”C”.

How do I change my address, etc?

Contact College Reception and complete the appropriate form.

I forgot my Password and can”t log on?

Contact the IT Technicians Helpdesk on 02871 276565.

If I have a problem who can I turn to?

For course related issues contact your Tutor or a member of the Course Team.
If you have personal issues e.
g.
Family or Relationship problems – contact Student Services.
If you require Counselling contact the College Counselling Services via the Student Services Office or directly as indicated on your Student Diary.

Are there any opportunites for Recreational Activities?

A wide range of activities are organised for a Wednesday afternoon.
Sign up through Student Services.
You can also get involved via the Student Union Clubs & Societies.
Pool Tables, Air Hockey etc.
are also available in Student Areas.

What facilities can I make use of in College?

You can use the College Library and Learning Resource Centre.
There is a range of Cafés and Snack facilities available on each Campus.

Where can I get general information?

You can access this on the Student Portal, (the Student Diary, which contains a wide range of information ie Learning Support, e-Safety, Help Agencies etc) Notice Boards, Plasma Screens.

Can Students use the College training gym and what does it cost?

Yes, all students can use the College training gym.
Students must register with Student Services, and have an induction beforehand.
The cost is £20 per academic year.
Opening hours (TBC).

Where do students go to get a bus pass?

The Admissions Department will send out an application form to students who are eligible and who have received an unconditional offer.
Once the student has applied for their bus pass, and has been approved by WELB , the bus pass can then be collected from the Reception Desk at the Strand Building.

Does the NWRC Union have a website?

Yes, the Student Union website can be viewed on the link below: http://nwrc-web/portal/student/dept/studentsunion/index.
html

How do Students get a Student ID card?

Sessions will be arranged for full time Students to get their Student ID Card by their Course Coordinator.
Each class will be taken to Admissions at their allocated time slot, to have their photo taken and collect their ID Card.
Part time Students can collect their ID Card at the Admissions Reception.
There will be a small charge of £5 for part time Students.
Look after your Student ID Card.
If misplaced, there will be a £5 charge for a replacement card.

Does the College ID Card get you any discount in shops?

Yes, although you will need to ask in each store as not all stores give Student Discount.

What external organisations does the College liaise with to support Students?

A list of all external organisations that the College liaise with can be found in the back of the Student diary or at the web address below: http://nwrc-web/intranet/student_resources/health/

Does the College have a Doctor or a Dentist?

The College does not have a designated Doctor or Dentist, but we can direct Students to a local GP/Dentist Practise.

How would I know if I’m eligible for a Bus Pass?

Further Education students who are under 19 on the 1st July in year of entry, and who live more than 3 miles from their nearest College, may be eligible for a Bus Pass to attend college.

How do I apply for a Bus Pass?

If applicable, Bus Pass application forms will be issued with your letter of acceptance for completion and must be returned to the Administration Dept immediately for your bus pass to be processed.

Who is entitled to Free School Meals?

Students under 18 years of age at 31st July in year of entry to the College, may be entitled to Free School Meals.

How do I apply for Free School Meals?

Applications must be made by your parent/guardian to your Local Education and Library Board (ELB)

What support is available to Care Leavers and Looked After Children?

There are named staff in Student Services who will support and give guidance to Care Leavers and Looked After Children, whislt attending the NWRC.
We are also supported by BUTTLE UK.

What is BUTTLE UK?

BUTTLE UK offers small grants to young people from 16-25 years old who meet the criteria.

Which students do BUTTLE UK support?

BUTTLE UK consider Adopted Children; Children cared for by grandparents, other relatives or friends; Children and young people who are 18 years old and under, cared for by single or two parents; Estranged, orphaned and vulnerable young people under 21 and living independently.

In what circumstances would students be considered for BUTTLE UK grants?

Students who suffered Illness, distress, abuse or neglect; students with disabilities; students with behavioural or psychological problems; students demonstrating severe poverty and deprivation

NWRC On Twitter

We have a great event in our Limavady Greystone Campus tonight https://t.co/2u3MJ2P6BN - Superb apprenticeship opportunity - 7pm
h J R
@mynwrc
Are you in the food business? We have a great event @NWRCfood with @ChefBrianMcD sharing his expertise #Foodovation… https://t.co/YYyIwKPYYX
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@mynwrc
Well students, happy to be back tomorrow after a nice long break?? We know you are!! https://t.co/F5V5Gqk7ms
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@mynwrc
What Our Students Think

Tipsukon Cochrane

NWRC has a strong academic reputation and it really helps develop and improve your artistic skills. The facilities are fantastic…
2016-08-05T16:52:18+00:00
NWRC has a strong academic reputation and it really helps develop and improve your artistic skills. The facilities are fantastic and there is such a great atmosphere between the students […]

Liam Duffy

My time at NWRC was such an amazing experience! This course opened so many doors and gave me the chance…
2016-08-23T23:06:46+00:00
My time at NWRC was such an amazing experience! This course opened so many doors and gave me the chance to apply for lots of degree courses. We were supported […]

Paul Gallagher

The Access course I’m studying at the College is challenging but very rewarding! It’s a great foundation for my next…
2016-08-23T23:09:11+00:00
The Access course I’m studying at the College is challenging but very rewarding! It’s a great foundation for my next career move which I hope to be Marine Biology at […]

Aoife McGrory

It was always my desire to achieve a qualification in something I loved & had a talent for. NWRC gave…
2017-01-26T09:58:17+00:00
It was always my desire to achieve a qualification in something I loved & had a talent for. NWRC gave me that opportunity.

Jessica Vance

The lecturers and the resources are just brilliant! I would recommend the college to anyone.
2017-01-26T10:04:09+00:00
The lecturers and the resources are just brilliant! I would recommend the college to anyone.
Opening Hours

  • Monday8:30am - 5:00pm
  • Tuesday8:30am - 5:00pm
  • Wednesday8:30am - 5:00pm
  • Thursday8:30am - 5:00pm
  • Friday9:00am - 4:00pm
  • SaturdayClosed
  • SundayClosed