Student Services – North West Regional College
 
 

Student Services

Student Handbook 2019-20 - Click to download your copy
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Student Services

Student Services is made up of different support areas for all students at North West Regional College. These areas include:

  • Careers Academy
  • Safeguarding
  • Student Finance
  • Library
  • Learning link
  • Health & Wellbeing
  • Students Union

The Student Services staff at North West Regional College will strive to ensure you feel welcome and comfortable and there is plenty of help and support available to you. The most important thing is to seek information, advice or support whenever you need it. We have a team of experts on hand to help you work through any difficulties.

We aim to provide integrated, professional, student-centred services which offer information, advice, guidance and support to enable every student to develop and achieve their full potential.

How do I see someone in Student Services?

The College Strand Road Campus is staffed at all times; other campuses have advisors available at different times during the week. Student Services has an open door policy which means you can drop into any of the campuses Student Services offices and you may be seen immediately by an advisor or you can make an appointment. Appointments can be made by email or by telephone.

To make an Appointment contact:

Derry-Limavady Campus Tel: 028 7127 6045

Limavady Campus

Tel: 028 7127 8770

Student Portal

On the Student Services Portal you will find lots of useful information under each department. You can click on the relevant department to find out additional information about events and workshops.

Student Engagement and Retention

Student Services provides a ‘team around the learner ‘support intervention service across all our campuses aimed at supporting students who are struggling with their studies to overcome the barriers they face to their education and learning.

The support team is made up of staff from each of the following support departments:

• Widening Access • Safeguarding
• Careers
• Learning Support • Leaner Resources • Student Finance • Students Union

Students can access this service if tutors or teachers refer them directly via student services, or a student can contact the support team by emailing support@nwrc.ac.uk, to ensure maximum impact and guidance is provided.

We come together for the common purpose of improving the success of the student.

Kate Duffy

Welcome to NWRC! Each year we greet hundreds of new students who are continuing their educational journey and we want to ensure each student is given every opportunity to succeed. Experience has taught us that sometimes there are difficulties and challenges that can potentially disrupt your progress which is why we have an excellent team of highly skilled motivated student services staff who will ensure you get the support you need to progress and succeed. No problem is too small.

The student services team are there for you, to keep you safe, on course and give you every opportunity to reach your full potential and realise your dreams.

Gillian Moss

I would like to take this opportunity to welcome you to NWRC. Our supportive team is here to make sure that your transition into college life is smooth and stress free, so to help you settle in as quickly as possible we’ve produced this Student Handbook which will give you an overview of the top class support available here at NWRC. Student Services is located on the ground floor of the Tower Building and our friendly staff are happy to help you with any queries.

In the meantime, I am very much looking forward to hearing about your success and experiences through our student voice initiative.

Widening Participation

North West Regional College actively encourages students from disadvantaged backgrounds to apply to the College and offer them support as they undertake their student journey. We want to change perceptions and raise aspirations. Having a diverse student population impacts positively on everyone’s learning and development. If you are from a background that creates barriers to your education and learning,

The College Widening Access and Participation Officer would like to hear from you and to help you to overcome any challenges you may be facing.

Please advise us if any of the below apply to you:

  • You are in care or have a care experienced background
  • You are homeless or at risk of becoming so
  • You are a single or young parent
  • You have had involvement with the criminaljustice system
  • You have caring responsibilities yourself

 

For more information, contact:

Email: finneen.bradley@nwrc.ac.uk

Tel: 028 7127 6080

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Opening Hours (Office Contact Hours) – Part Time classes may run to 9:30pm at some college sites

  • Monday8:30am - 5:00pm
  • Tuesday8:30am - 5:00pm
  • Wednesday8:30am - 5:00pm
  • Thursday8:30am - 5:00pm
  • Friday9:00am - 4:00pm
  • SaturdayClosed
  • SundayClosed