The Pearson BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff is for learners who work in, or who are intending to work in, the role of pharmacy support staff within a pharmacy setting, and want to achieve the requirements for the education and training of pharmacy support staff as set out by the General Pharmaceutical Council (GPhC). Pharmacy Support Staff are non-registered but are accountable to their employer, who must meet the regulatory requirements for the education and training of support staff. Pharmacy Support Staff work in many different roles across different settings, including (but not exclusively); registered pharmacies, community services, justice (the Prison Service), GP practices, dispensing doctors’ practices, care homes and clinical commissioning groups, hospitals, mental health and in the pharmaceutical industry. Pharmacy Support Staff play a key role in supporting the work of pharmacy professionals, such as the Pharmacy Technician and Pharmacist, in providing safe and effective pharmacy services. The actual work setting will determine the work activity that the Pharmacy Support Staff undertakes.