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Veterinary Receptionists (subject to awarding body approval) (Level 2 Certificate)

VetSkill
Science

Course Overview

Veterinary receptionists are vital members of the veterinary team. Providing a key front of house interface with clients, they must be able to maintain confidentiality, deal with difficult situations, provide accurate information, process financial transactions, and communicate confidently and sensitively on a range of levels.This qualification will give those working in a client facing role in veterinary practice, the practical skills and understanding to be able to provide effective and efficient veterinary reception services, enabling the smooth running of appointment systems and maximising the customer experience.
  • Start Date
    4 Sept 2025
  • Study Mode
    Part-Time
  • Duration
    35 Weeks
  • Campus
    Limavady

Important Message

The College’s course offering and timetabling for the 2026/27 academic year will be confirmed mid-May 2026.

Available Sessions

  • Course
    Campus
    Type
    Start Date
    Fees
  • Course: VetSkill VTEC Level 2 Certificate for Veterinary Receptionists (subject to awarding body approval) Ref L058
    Campus: Limavady
    Type: Part Time
    Start Date: 04/09/2025
    (Thu:9:00AM-1:00PM /)
    Fees:
    Full £224.00
    Concession £90.00
    Examination £214.00

You may be eligible for funding on this course *

If you are an employer or employee of a NI based company

* Terms and Conditions apply

Course Offering

  • Site location Limavady Main St
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Entry Requirements

UK Requirements

There are no formal or specific academic or learning entry requirements for learners undertaking this programme. The nature of both the learning and assessment required for the qualification is such that learners will require basic literacy and numeracy skills.

Additional Information

This Level 2 Certificate offers 18 credits and will take 1 year to achieve. On completion of this qualification you will have achieved the following units: Working Safely in a Veterinary Practice Principles and Practice of Veterinary Reception Maintenance of a Veterinary Reception Area Assisting with the Supply of Veterinary Products Essentials of Veterinary Terminology

Enquiry

  • Image of Jamie Street (Construction)
    My course allowed me to work on real-life projects. My favourite was the redesign of the Strand Road campus estate, as part of the Project Based Learning Awards. My group’s work was selected as one of the winning projects!
    Jamie Street (Construction)
  • Image of Anna Borland (Leadership & Management)
    I’m a Team Lead in the Operations department at Payscape and I completed this course as part of my professional development. I really enjoyed it, the online format made it easy to fit around work. The sessions were helpful and relevant to my role. I’d recommend it to anyone pursuing leadership and management qualifications.
    Anna Borland (Leadership & Management)
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