This course is aimed at those already employed in the housing sector (a provider or association), as a housing officer or administrator and who wish to develop their knowledge and skills to enable progression within their chosen area of work or in a specialist area. The qualification focuses on the technical skills and knowledge required of a professional housing officer. Units of study include, understanding the housing sector, professional practice skills, customer service, managing leasehold housing properties and managing empty properties which underpin high quality housing practice care, and the role of the Housing Officer in meeting service users’ needs. Students will complete the Level 3 Certificate in Housing and the Level 3 Certificate in Housing Practice. Subject to Approval.